$19.99 for all international orders under $99.99.
We offer tracked delivery on all orders.
We use the USPS Mail for this and it is a tracked service.
Any order received before 12 pm will be with you within 3-5 working days after dispatch.
A working day is Monday to Friday except Bank Holidays.
We now offer FREE USA DELIVERY on orders over $99.99
$30.00 for all international orders under $199.99.
Do you deliver to my part of the World?
We aim to deliver to as many countries as possible, but unfortunately we are unable
to deliver to the following countries and areas:
Africa, Middle East, Chile, Colombia, Brunei Darussalam, Cambodia, Indonesia, Laos, Philippines, Vietnam, Anguilla, Antigua and Barbuda, Aruba, Barbados, Dominica, Haiti, Puerto Rico, Saint Kitts-Nevis, Saint Lucia, American Samoa, Cook Islands, Fiji,French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Mexico, Afghanistan,Armenia, Azerbaijan Republic, Bhutan, India, Kyrgyzstan, Pakistan, Tajikistan, Turkmenistan and Thailand.
All International orders are delivered by Royal Mail Airmail.
* Delivery transit time given by USPS Service based on deliveries to major cities.
** Delivery to select postcodes may take longer.
What is your returns policy?
Are there any non refundable products?
Any products you would like to return must be in the same physical state as when they were purchased. For hygiene reasons Lingerie, Pierced Earrings, Hats and Fascinating are non-returnable. Your consumer statutory rights are not affected.
Please note - Your delivery note will be required as proof of purchase.
How to return an Item:
A. By Post (USA & ROW) - Return your item in its original condition within 30 days of receiving your goods
You'll need to pay the returns postage and for safety, we recommend using a recorded delivery service with a trusted courier so your goods are insured to their full value and keep proof of postage. Your parcel is your responsibility until it reaches us and we cannot accept liability for goods that are lost or damaged in transit.
As long as the goods you send back to us are in their original condition, we will refund your purchase within 7 days of receiving your package or proof that the order has been delivered to us.
How long does it take to process my returns?
We try to process returns as quickly as possible, but it can take up to 10 days when we're very busy. Over the last season we have brought down the average time it takes to process a return. We will continue to try and reduce it this season.